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Editorial review from Citysearch - Review by citysearch c | Stars and Stripes Carpet Cleaning

Stars and Stripes Carpet Cleaning

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Editorial review from Citysearch 2/25/2013

BUYER BEWARE!!! The so-called guarantee is absolutely not real. The owner, Jeremie England, is rude and unprofessional when contacted about an issue. He not only refused to honor his guarantee, he refused to accept genuine feedback about his employee and ultimately hung up on me. My issues? The tech did not move ANY furniture (not even the ficus tree in the corner), charged me $80 to clean a sofa that looks worse than when he started, added an additional $40 to clean a 3x5 hallway, and couldnt even be bothered to vacuum up cat litter out of the carpet. Terrible job, unprofessional and a rip off. Oh and check the BBB website - not only is this company not recommended, the owner was sent to jail in Florida for defrauding an elderly woman through his carpet cleaning company. more
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