I called Panasonic to get a local repair person (got a case #) and was told the closest repair person was in Niantic, Ct. I called Elwin and described my problem and she took the case # and called Panasonic for me. She called me back and said that the repairs would be covered by Panasonic (my TV is 7 years old). Kyle came out and replaced the main board and my tv is working beautifully. I highly recommend them..
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