I called them up because my furnace was making noise. I asked them to come out, because they have serviced it for the last five or six years. The guy quickly identified the problem. The furnace was out of warranty, but the guy was able to talk to Trane, the manufacturer, and get me a discount since it was the third time the part had to be replaced. He got it in the next day. I was very satisfied with the service.
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