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Editorial review from Citysearch - Review by citysearch c | Houston Garden Ctr

Houston Garden Ctr

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Editorial review from Citysearch 2/16/2013

""Good"" to see that HGC has not changed. I have not shopped their stores in over 10 years. I went to the store on FM 1960 in Humble to buy some mulch that was on sale. Told the cashier how many bags I wanted (something like 20). Got out my wallet and gave her the credit card and then reach in my pocket for the coupon. She informed me that I should have given her the coupon first since she had already completed the sale. Told her to void and re-run; said they had no way to do that and that I must sign the sales slip. Pulled out my cell phone and started calling the number on the card. She asked what I was doing and I told her I was calling the credit card company. She then called a supervisor who told me the same thing. By now I am going thru the menu to reach a person with the credit card. Well she proceeded to cancel the sale. Said she would re-run using the coupon; I said ‘no thanks’. A lot person was already loading the mulch in my truck. I returned and told him to unload the material. I had previously had problems but after this decided “never go there again”. more
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