I thought I would give this company a try even though many other reviews were negative. Well, I didn't even get to book them because Rudy was the rudest individual on the phone. The rate that was quoted didn't include the mandatory charges, which was fine. But I don't think I should have a mandatory gratuity of 20% when I don't even know what the service is going to be like. He had quite an attitude and hung up the phone. He told me ""You will call us back because we have the best price"", click. I am willing to pay more for impeccable service, which I know wouldn't happen with this guy. I am also telling my daughter not to book with them either.
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