Very upset! I received a gift certificate and have been trying to use it but can never get a person on the phone. I finally reached some one and was told I would get a call back. I never received a call and then four days later the message on their machine was changed to say they are freshening up for the spring and spa services aren't being offered at the time but not to worry that gift certificates will be honored. I would love to know when they will be honored. It would have been a common courtesy as a professional business to return my messages with an explanation. Now I am stuck with a $200 gift certificate and no answer as to when these services will be honored as they refuse to call back or even pick up the phone.
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