I would like to thank Carolina Restoration Services for their excellent work on the restoration and reconstruction of two separate water damage events at my home which occurred within a few months apart. I originally contacted Carolina Restoration Services in October 2012 after I noticed water coming through my ceiling. Carolina Restoration Services was quick to arrive and begin the drying things out before any further damage could be done. The water mitigation crew, including Keith Southern (the Mitigation Division Manager), were quick to arrive and were very professional and helpful. Keith, Brett, Nelson, and the other crew members explained everything thoroughly and began the emergency services as soon as they received my consent. After the dry-out was complete, an estimator came to provide a detailed estimate which was then submitted and agreed upon by my insurance company prior to the start of repairs. Thomas Earman was assigned as my Project Manager. Both he and the repair crew that came to my home were wonderful. Thomas, Ross, and Lee were very professional, meticulous with their workmanship, and always cleaned up before they left each day. I was so impressed with Carolina Restoration Services that when I experienced the unfortunate second water damage event in December 2012, I knew exactly who to call. Carolina Restoration Services was just as quick, efficient, professional, and courteous as the first time, and I even was able to have the same managers and many of the same crew members that I worked with both during the water restoration and repair phase that I had the first time! It was nice to work with a company that is so professional and dedicated to making their customers happy and I would highly recommend Carolina Restoration Services in the future!
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