Dear Mr. Denti\r
As per our telephone conversation I am enclosing the coupon that was not honored at the moment when I paid for the moving to your driver, due that all my belongings including the coupon, where packed by your employees at that time.\r
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I will appreciate you reimburse me for the $100.00 that I am entitle.\r
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Regardless of all the inconveniences at the moment of my moving, I was very pleased with the service of your people and I will recommend your company in the future to any person.\r
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Sincerely,\r
Nancy B.
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