My printer was leaving a black mark down the side of everything it was printing so I immediately called MDofPC for assistance. The tech helped check a couple of things over the phone which did not work. He advised me that he thought it was the fusing unit and this was confirmed upon inspection at his office. He said that the repair would not be financially viable due to the age of the printer and the cost of the replacement parts. If you want friendly, quick, thorough and jargon free IT advice I would strongly recommend that you use MDofPC.
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