I'd recently been shopping for a 2013 Kawasaki Versys 650. Among the several dealers that I contacted regarding this bike, I phoned Bert's Mega Mall. I received extremely knowledgeable and friendly service over the phone from Amber Thomas in Bert's motorcycle sales department. Moreover, Amber and her manager Maxx worked with me to craft me a deal on this bike that couldn't be beat, and I made a purchase deposit that day.\r
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When I arrived at Bert's to pick up the bike a couple of days later, Amber met me and my wife at the front desk, showed us my motorcycle (ready to go, and sparkling), and then introduced me to Gary Mullen in Bert's finance department. Gary brought a lot of humor, warmth, and enthusiasm to what otherwise could have been a dull slog filling in a bunch of forms. Moreover, Gary provided me with helpful insights about the various warrantee options available for my bike, and gave me a great deal on the option that was best for my needs.\r
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Finally, with my paperwork completed, I was given a detailed check-out on the specifics of operating my new bike by Bert's delivery department personnel, so I was ready to ride it home.\r
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From start to finish, this was a very enjoyable and relaxed purchase for a a large ticket item like the 2013 Verysys 650. And the personal followup by both Amber and Gary once I'd ridden the bike home was a nice touch!\r
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Keep up the great work guys!
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