In November we had bought two used cars from Lynn. Sadly, my Civic had been totaled by the end of January. The day we were clear to replace the car we called Lynn. That afternoon, she had two comparable cars for us to look at, and we had found one listed on their website. We were in and out rather quickly even with the added difficulty of gap insurance claims and totaled cars. They had been quick and helpful in providing us the gap information that we needed as soon as we asked for it.
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