This place is just so unprofessional. I have to agree with others, the problem with this place is the the Dr.'s husband Chris. I too had a very bad experience with him. I purchased a Clenziderm kit. It was defective and they refused to take it back. I made numerous calls to Chris trying to get help with the issue, but he would not call me back. One day I walked in there and was able to confront him about the issue and he would do nothing for me. There I was out $130. I broke down in tears. The office manager (kate) then said I could have a free microderm even though they wouldn't take the product back. You could see Chris fuming when she said this! He clearly didn't want to do anything for me. Needless to say they never gave me the microderm. Kate ended up leaving Enlighten. The place seems to have a VERY HIGH turnover rate. I even asked one of the girls why no one stays employed there and she said it is because employees are treated very poorly by Chris. I would highly encourage anyone to DO THEIR HOMEWORK before investing any money or time with this company. You will find them to have complaints everywhere. (Check out BBB and Ripoff Report). Any positive comments made are most likely comments they have gone on and left for themselves. You will see the majority of reviews everywhere are all negative.
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