I used Roto-Rooter's online scheduler at 10 PM on a Sunday evening for a backed-up kitchen sink/disposal. I requested service between 7 and 9 AM the next morning. The next morning I received a call at 7:10 from the dispatcher confirming my address and letting me know when the technician would arrive. Jane arrived at just past 8. She was thorough, courteous, pleasant, tidy, and, best of all, very EFFECTIVE--rooting the clog out and finishing up within 30 minutes. The cost was a little higher than I had anticipated, but I appreciated that Jane was up-front and clear with me about prices before beginning. I will definitely call Jane again if I need drain help!
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