I will start off by saying that we just made settlement on a Friday. Monday we were having a huge job with carpet throughout the entire house and hardwood put into our dining room and foyer. We were told it would be a 3 day job. Day 1 there were some problems which we were not told about, as I had to find them myself. A ceiling fan blade was broken which I assume a worker was being lazy and threw the old carpet out the 2nd floor loft window down to the first floor. They knocked a wire shelf down in a hallway closet and did not attempt to fix it. Day 2 was actually a good day for the workers. Started laying the hardwood and fixed the necessary items from day 1. Day 3 they were supposed to be done. They were working at my house until about 8:00 pm and still have not even started the quarter round on the hardwood. We noticed that a heating vent was entirely covered by carpet so that still needs to be fixed. There is a small gap by our stairs in the hardwood which needs to be fixed. The workers told us they would be back the next day. Day 4 rolls around and we call Bucks County Carpets to see what time they are going to come and finish. The person we spoke to says she thought the job was completed. Lastly they left our entire house a mess with the hardwood scraps and boxes. I took pictures to show and then cleaned up myself afterwards. This is still an ongoing issue so I hope this is rectified soon and something is done for us. We put out a lot of money and expect things to be perfect for as much as we have spent at this place.
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