I will not be recommending Bell Plumbing. This has been by far the worst experience that I have received from a company. I had a competing company come out for an estimate on moving a heating duct in an unfinshed basement. Later that day I called Bell Plumbing to get an estimate for the same work. I was told by the scheduler that the person who was to come out and perform the estimate would be able to do the work that day. The estimator came out on Monday and was not able to give the estimate on the work that needed to be done and I was told that another person would have to come out to do the estimate and it would be another week to two until they were able to complete it if we went with them. He then talked to me about having my furnace serviced. Since he was already there and it hadn't been done in several years, i ok'd him to do that. Well, I still havent received a call back from Bell to have the estimator come out for the original work i was wanting. After a week going by with no word from them, i went back to the original contractor who was able to come out the next day to complete the work. While they were there, they looked at the servicing of the furnace and told me that it didn't look like the tech from Bell had done anything of substance with our unit. So not only have I still to this day not heard back, I got charged 3 times what a local competitor charges and didnt get what I was wanting from them. When I called asking for a reduction in charge or refund, i was told that he took measurements. I will not be calling back.
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