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service - Review by citysearch c | Chevrolet Cadillac Hummer

Chevrolet Cadillac Hummer

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service 12/13/2013

disappointing experience again...was out of car for a week, understand that issue. when i picked up the car it was not vacuumed or washed. I store a pair of leather gloves under the drivers seat used in loading or unloading, fueling and hooking and unhooking my boat. just replaced these. 1 glove was setting on the arm rest the other one was kicked out during the service. i guess it was a way of saying sorry we lost your glove here's the survivor. After driving the car for a few days now it seems what ever was done did not fix the transmission problem. I'll have to make another appointment and have a conversation with the service teck so I can understand if this is normal or we still need to dig deeper. - not sure about a referral....really struggling with the dealership. They are not bad people this has just not been a good experience. more
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