They recommended then installed a Navien tank less water heater. When time came for service/repair......not a qualified technician to be found. Started trying to get this problem fixed in April 2013, just spent the coldest weekend so far this winter with no hot water. Tired of cleaning up after these folks, everybody else wears boot covers but not these people. Same technician came out to fix this unit 3 times and failed, two times he tried to charge me for not fixing it. One technician was at least concerned enough to put in the time to try to get this resolved. Will never use this company again. I am really looking forward to finding another company that really does have ""expert service, guaranteed""
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