If giving them zero stars was an option, I would give them just that. All the guys are goofing off instead of working on the cars. I went in to get my rear crossmember replaced as per the recall on 2009 Sonatas, and they hadn't done the work and told me to leave the car there. What is so complicated with getting the work done, considering I dropped off my car early in the morning? The Hyundai website claims that the service should take no longer than 3 hours. When I got there in the afternoon, all the technicians were basically joking around and goofing off even though there was a good hour left to the working day. This service department likes to waste their customer's time. If you need your Hyundai serviced, go to a different dealer.
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