Overstock Floors Etc. was great. It was our first time using them, and it was a very seamless process, especially since we were first time carpet buyers. It was a process that was really easy. The workers were friendly, very thorough and helpful. The salesperson was awesome, incredibly friendly and very knowledgeable. We got everything we needed when we needed it. I felt the same way about the installation team.
The only negative thing I could share is that there was an item damaged during the install. It was evident the workers would have known it was broken, but they didn't let me know. A decorative plate was knocked off the wall, and I was aware of it because the pieces were moved. I found it after the fact. That was the only negative. Otherwise I was very impressed with the way they moved the furniture and did the work.
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