On Friday, December 13, 2013, at 4:15 pm, I took my Shih Tzu to Eascor Animal Hospital due to a swollen hind toe. The physician informed me that see wanted to extract fluid from my Shih Tzu’s toe. According to the physician, the fluid may have been the issue to have caused the swollen toe. I gave permission for the physician to perform the procedure. I waited about 15 minutes for the procedure to be completed. After the procedure my Shih Tzu was returned with two bloody hind paws (my Shih Tzu is primarily white with brindle). I inquired about my Shih Tzu’s bleeding. I was informed that the paws needed to continue to drain. Understanding that the paws needed further drainage, I didn’t understand why the physician or staff didn’t bandage the areas for home travel. I asked the staff if they could put something on the areas until I arrived home. They agreed to bandage the areas. Prior to leaving I discussed home procedures with the physician. I was also informed that my Shih Tzu would require a more invasive procedure. After the conversation I checked my Shih Tzu out and received a $21.00 charge for the bandage. I wasn’t informed that there would be an extra charge for the bandage. I didn’t understand the nature of how the affected areas would not have a cover over it until the party made it home. One would think that the areas could possibility become infected. At any rate, I wanted to inform others about my experience with this hospital. My Shih Tzu will not be returning there for any other procedure.
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