We ordered some vinyl flooring from Floor Decor. It was our first time using them. They seemed to have a pretty large selection, and they seemed pretty knowledgeable about the different types of floor they offered. The only problem we ran into was they were supposed to be open until seven o'clock in the evening on a Thursday. We got there at six, and they were totally closed. Everything else went fine. They just weren't open when they said they would be.
RESPONSE FROM Floor Decor:
We're glad you enjoyed your whole experience from selection to purchase. We apologize we weren't there to serve you when you came to pick up your merchandise. We made sure someone was there to assist you with your merchandise pick up, so even though our store was closed, you were able to pick up your material. I apologize we personally could not be there for you.
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