After spending nearly $5 k the past 2 years I'm through with Kessler's. I own a retail shop in Appleton, and purchased a ring from a lady who came into my store. I paid nearly 4 times what Kessler's offered her. I brought it in to get sized (for a fee of course) for my wife for Christmas. They looked up my account, looked at the ring and told me they needed to see my wife's finger. I told them I measured her ring that I purchased from them last year and that was good. She commented 'last year?"" I explained it was for Christmas, but she refused. All done doing business with these folks. Richard Kessler, what ever happened to your impeccable customer service? We sent so many folks in to see Arnie.
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