very disappointing. i wish i had read the reviews before ordering. but i was not thinking. i ordered a REFURBISHED touch screen computer that does not work. not only do i have to pay shipping to send it back, but now there's a hidden 15% restocking fee. i would have been happy to exchange for a regular laptop, but, they offered no other options like i thought they would. DO NO BUY FROM THEM. THEY SUCK. lesson learned. where is customer service?
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