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Drove it in, towed it out - Review by citysearch c | Esler's Auto Repair Inc.

Esler's Auto Repair Inc.

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Drove it in, towed it out 11/14/2013

Would give them zero stars if I could. Brought my truck in to get a fuel system issue checked out. The RPMs were surging, sometimes wildly, so I left instructions warning to be careful when moving it. Got a call the following week telling me that my rear diff is stripped out, the truck won't move, and (surprise) it's going to cost over $3000 to fix, plus $1000 to fix the fuel system issue. Never once had a problem with the rear diff and had actually driven the thing to Florida and back a month prior with no such issue. After looking into it (and at what they broke), I can fix it all myself for a quarter of what they quoted to me. I took this vehicle in because I didn't have time to mess with it myself. Instead, all I got was something that reeks of incompetence followed by an attempt to rip me off. Esler's has worked on my family's vehicles for decades and always did good work in the past. I recently moved back to town, so of course they were the first ones I called when I needed some help. I don't know what happened since the last good experience I had, but they've trashed that relationship and will never touch one of my vehicles again. more
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