I was very pleased with the service I received for my floor. I got a quick response and quick service. The men were careful, professional, and wasted no time getting the work done.
I was satisfied with the work done. I had a question about one spot on my floor that looked like it needed more sanding and polishing. I called to see if someone could come out and look at it, but I did not get a response. I covered the area with a rug, but I would like to know if something can be done about that spot. Once a job is paid for I guess the service ends.
RESPONSE FROM Floorgem:
Audrey,
I apologize. I didn't realize that your floor nneded a follow up visit. I will contact you tomorrow to schedule a follow up.
Thanks, Ken
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