Had a rather unpleasant experience here. They aren't particularly quick to respond to you if you call or email. Also, they have over committed in terms of their patient load and you will be waiting for a very long time to see the doctor. If you think your time is important, Patel will make sure you understand it is not as important as his (in a rather rude manner). It’s quite mind boggling how health care providers don’t understand the concept of customer service in world where service is the one area which can set you apart as a provider. On a positive note, Vijay’s support staff is very good - they are doing their best considering their workload.
more