Excellent. Shawn forgot to call me when the car was finished so they could pick me up to get it after having my car for two days, (expected). When I called to find out if the car was ready, Shawn apologized for forgetting to call and sent someone to get me right away. When I arrived at the service area, I was surprised by his apology and discounting my bill because of the inconvenience. Thanks Shawn.\r
more