My service rep was informative and very helpful. Thankfully, we had purchased a extended warranty and he worked with the company to make sure we received all benefits. At the same time, he informed me of some additional issues that we were able to deal with and also some that were also covered under the warranty. Once the parts arrived the repair was done on time. I felt well taken care of...thanks Jeremy and also to the other service reps that answered my questions promptly and courteously.
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