Had to tell you bob, while I was talking to you Pyramid called and left a message so I called back. If I wasn't impressed enough, she asked how my experience went and if I was pleased with their tech so I told her I loved Kenny! And I was more than pleased I wish I had told her if every company's philosophy was pleasing the customer nobody would have any need to complain! That was the first I've been treated that well by any company - well OK, Nordstroms - but that's expected considering what they charge but as far as a workman coming to my home nope nobody ever treated me that well Bob and as you reminded me I am am a demanding cookie!\r
Kimmie Rae\r
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