We had a bad experience with a previous flooring job and so we obviously did not want to go with the previous flooring people. We wanted to have the same type of wood flooring done. We called BK Floors to Go and they came out to assess the situation. They recommended sub-flooring other than what we had.
They were punctual: they said they were coming at a certain date and they came on a certain date. They were on the job, did what they said they were going to do, and the personnel that put the flooring down were professional with how they applied the flooring. They were also very personable.
Most important of all, the job was done well and looks excellent. We've gotten a lot of compliments on the new flooring. They're about to do another job for us. I guess that's the best compliment: when you call them back. As far as pricing, they were pretty reasonable in comparison to others. They weren't the highest on the scale.
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