I read the other reviews from 2009 and the service is still the same. I brought my cats there to be groomed and she acted like she was above me. The service provided I wondered ever happened because they looked and smelled the same as when I brought them in! The worst was when I got home and they started sneezing. I've had my kitties to numerous groomers over the past 9+ years and they NEVER got sick! After a very upsetting phone call from a uncaring receptionist Dr. Huttenhoff agreed to see them. I walked in and one receptionist was ever so caring the other should be slapped! Even my 16yr old said he didn't like it there!
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