Wow! Is all I can say. American Lawn Care applied a .77 surcharge to our bill. When I paid my bill, I paid the monthly amount (did not include the .77). Apparently, this .77 is more important to them then the hundreds of dollars I would pay in the future. I received a follow up note stating that the .77 is payable and they do NOT credit service charges. In addition, my husband received a follow up call at 8:30 in the evening reminding him that the .77 was due and payable. I was going to pay the .77, but the follow ups became ridiculous and became a running joke in our house. To say my business was not valued is an understatement. Apparently, they have enough business that they do not need mine. Their wish has been granted. If this is how they handle small matters, I absolutely do not trust them to spray chemicals. There are too many lawn care services to inconvenience the companies that do not want my business. Oh - and I am paying their .77.
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