My mom lives in Sarasota and I live in Chicago. I really feel that I need a place where I can have complete satisfaction without me nearby to follow up on it. I can't send something through ProFlowers (although I tried) because she would not be able to handle the packaging and dealing with it when there are problems. I have purchased flowers from Beneva for the last 10 years. We have always been pleased with the arrangements. Occasionally there has been a minor problem... (my mom doesn't like lilies) and they have always re-done the arrangement for her without a problem.
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