The whole process was very wasy, from start to finish. I was actually able to book my appointment online, which was very convenient. After confirming, the appointment went well the day of. The young man that came to clean our carpets called when he was on his way, was very knowledgeable. All of the stains were cleaned from our carpet, which is over 10 years old, and they looked great. The product is ecofriendly and smells wonderful.
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