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Why are appointment times set if they are not even used? - Review by citysearch c | Addison Car Care

Addison Car Care

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Why are appointment times set if they are not even used? 10/31/2013

On my last visit on 10/30/13, I was not at all happy with the service I got. I got there for my 10am appt to have my aviator checked out cuz I was having an issue with it swerving while we are on highway. I was told it would take bout 45 min to have it checked out. I was fine with that, I figured as long as I'm done by 11am. So it sat where I parked it for 50min before i got up & asked if it was going to be done soon, because i needed to get back home by 11, so that i can get back home & get my daughter ready for school. I ended up getting out of there at 11:30am. I felt i didnt get all the information i needed to decide if i should get the work done there later that day or the next day. I was not at all happy as I walked out. So on the 31st I called & talked to the young lady that setup my appt. & got ALL the infomation I needed, unfortunately it was so that I could get the work done elsewhere. more
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