I contacted Alliance Mortgage Funding to ask general questions about seeking a mortgage. I wasn't sure I was ready to make a move to home ownership. Although I did some hard work over the past several years to improve my credit and savings, I thought it might be too soon. \r
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My first contact was with John. He answered all my questions and thought it was worth exploring further. He was always professional and was quick to respond to phone calls and emails.\r
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We decided to go for it and began the process. Mike Mandis called me right away and offered me some great suggestions in order to prepare and make things simpler for me later in the process. He assisted me every step of the way. I might add that every time I liked a property and renegotiated something, I asked for new Good Faith Estimate so I could see the actual numbers and funds needed. I can't even tell you how many times they did that for me, but they never made me feel like a bother. Mike always had time for me. John was great too. He did his best to explain everything so I could understand. They were both very kind.\r
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The good news is that we were approved for a mortgage! We got a better rate than I thought we would. Karen processed all the documents and she was great. She had everything lined up with the lender and did all she could do to ensure a smooth closing day. Thanks Karen!\r
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Mike even came to our closing to make sure we had everything we needed to make the day special and get the deal completed.\r
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So, a special thanks to Mike , John , Karen and the others who worked behind the scenes to help us buy a great house in a great neighborhood. I will always recommend Alliance Mortgage Funding for the best customer service and caring for their clients.
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