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Great product in end but frustrating process working with them - Review by citysearch c | AJ Rose Carpets and Flooring

AJ Rose Carpets and Flooring

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Great product in end but frustrating process working with them 10/4/2013

AJ Rose Carpets & Flooring was good in helping me purchase a carpet from a manufacturer that would not sell directly to me. It was a carpet sample that I wanted in a different color, so I appreciated their assistance with that. I thought the turnaround was great. They were willing and able to get the installation done quickly, and that's why I would recommend them. The sales people were very helpful and nice, too. I did, however, find them to be very disorganized in dealing with my job. We had a builder redoing a room for us, and AJ Rose Carpets & Flooring were doing both the room and our stair runner. AJ Rose gave the builder the quote for the stair runner instead, and I ended up paying $500 more than what I paid for the product. This was a huge mistake on their part and disappointing on my end. more
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