Used to be wonderful, now the customer service is terrible! I've met the owners and they are great. Unfortunately the service has declined recently. The past 3 times I've gone in I've been treated so terribly that I won't be back. The woman that works there is rude and cold - she doesn't greet me, she gives me dirty looks when I don't need to pay to ship (if I already have the label attached), and she takes the package without a word and glares me out the door without saying anything. I've had it. I used to take all of my packages there even though they are more expensive because I like the convenience, the owners, and want them to stay open. I once even paid more to ship something through them via USPS even though I needed to go to the USPS office later that day to pick something up (out of a courtesy since I drop occasionally drop off prepaid packages there). Not anymore.
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