I've used Carr's since moving to Knoxville in 2001 upon a neighbor's recommendation. Since I have always had indoor dogs, they've cleaned my carpets regularly. I have come to know and trust their technicians...who tend to stay with the company over many years...and I totally trust them in my home while I'm not there. I open my door, we chat, and then I'm off to work, letting them do their cleaning and close up the house. I've recently moved to a condominium and the previous owners had another company clean the carpets...it didn't remotely compare to the work Carr's does. I've appreciated how they educate as well...some stains and smells (mainly pet accidents) just don't go away for future pets no matter what!! Reliability and trust...it's why I will always use Carr's....
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