Riki is thorough, friendly, and very professional. She responded quickly to my internet request for pricing and worked diligently on my behalf to reach a deal on a new Prius. In addition she followed up during the finance process to ensure that deal particulars were correct and that there were no snags - and arranged to have a tech stay to add a protective applique prior to delivery the next day. At car pickup Riki explained the differences between our 2010 and the 2013 - she really knows the product. Thanks Riki for a great experience!!\r
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