I had been with Packerland Veterinary Center for 11 years. I have continually been overcharged. I have five pets and have been loyal to this vets office, but this doesnt seem to matter. I was told that I missed two appointments, even though I had callled and left a voicemail on thier answering machine. So, after ten years, I was told that I had to pre-pay for the office visits or they would not schedule me. WHO DOES THIS? I have never not paid a bill with them and never even made payments. I have paid in full for 11 years. I am told one thing in the exam room, but when I call back, I am told something completely different. I feel as though they dont really care about the pet, but the charges they can rack up for the patient. I suppose they do need to overcharge to pay for the equipment they brag about, which would only be needed in emergency or very specific cases of a health condition. For routine immunizations and check ups, there is no reason for such high fees. I called around and found that they are charging almost double for many services. WOW. I would not recommend this place to anyone unless you are looking for some unusual therapy such as stem cell therapy or something not offered elsewhere.
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