I stopped at this shop, due to all the great reviews they had. However, I have had the most unpleasant experience with this company. In addition, to having to return to this location 8 times after work was supposed to have been completed. Nightmare started w/the trunk not closing properly, I returned several times for this same issue. Turns out based on the manager there, They installed a part backwards, which was preventing the trunk being closed properly. The manager at this shop argues the issue is not poor workmanship: however if parts are being installed backwards , I beg to differ. Now my vehicles bumper which they installed keeps popping out of place. In addition, to the headache (waste of time, gas and energy) the manager raises his voice at me indicating this is not a poor work man ship. I consider it unprofessional and tacky when an individual raises their voice at a customer and attempts to create a shouting match. After the 9 time returning to this place I hope they can get it right. The manger indicates I have only stopped 3 times.. however I have wasted my time and gas, so yes I'm keeping track.
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