I sure wish I would have read reviews on the L & N ""carpet cleaning service"" shysters before! I saw their coupon ad in the Yellow Pages phone book. I called and said I wanted eight rooms done! She said it would be 159.95, plus 8.95 fuel charge. Then when they came, they opened the front door before I could catch our dog, and out he shot and tore down our busy street. Then the guy told me I should get their Dinge away for some spots. That cost another $140.00, totaling $308.90! They were in and out within an hour or less. I was going to pay on my credit card. They said it would cost another $6.00 for that or a debit card. So, I wrote a check for $308.90. After they left, I did a walk-through. I could have cried. The carpeting was soaked!!! I saw many areas that looked like they had missed, stepped on them with my bare feet and they were dry. They asked me if I wanted them to do under the sofa. I said yes. (duh) They did, but there if a large soil streak they missed in front of the sofa. They did a real crappy job. I cleaned all our windows inside before they came, as well as removing all the small furniture and chairs. I told them they didn't need move any furniture in the bedrooms, just to do around. The next morning every window was steamed and dripping from all the moisture in the house! Also, the carpet was still very wet, even though I had fans on! So, I had to re-do the windows in every room. I am going to call and complain, yet I don't want them to come back into our home, even if it was offered! I so wish I would have stayed with the service we always had. I thought these shysters were local, seeing they were in our phone book, but he told me as they were leaving they were located in Grand Rapids.
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