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Editorial review from Citysearch - Review by citysearch c | Standard Tv & Appliance

Standard Tv & Appliance

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Editorial review from Citysearch 10/11/2013

This place has terrible customer service. We've bought all out major appliances from them for years. We recently bought a washer and dryer and also bought the extended warranty. Our washer stopped working so we called them. They sent someone over a few days later. They looked at it, accused of of breaking it, then said they would have to order a part. We were told the part would arrive 3 days later from Spokane, only 6 hours away. We then got a call the next week saying that they have had just ordered the part and it they wouldn't be able to come until 2 weeks later. They said they were booked out. So, total, it's going to take them 3 weeks??!! This is terrible customer service and we won't be buying from them again. We've spend $75 on laundry at the laundromat so far. Don't buy from them!!! They do not care about their customers and do not stand behind their warrantys!!! more
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