What a terrible experience. I was a tenant for 2 years. We just moved a little over a month ago. Our lease ends at the end of October so we paid for the full month upon leaving to honor our lease terms. They are now advertising our vacant house as ready to move in on October 25th which is illegal considering they have already collected rent for the entire month from us. They cannot legally collect rent on the same property during the same month from two separate parties. Furthermore, we just received our itemized 'damage' report in the mail. Not only did we not get our deposit back, they are claiming that we owe them almost $1100 on top of that! The non refundable pet fee is listed as a charge, they are claiming far more pet damage than there actually is (75% of the total area of the house) and they are charging twice the actual cost to replace the cheap mini blinds. They provided photos with their documentation, all of which depict issues that were already existent when we moved in such as large holes in almost every door, dirty windowsills, missing closet doors, missing fixtures on doors and lighting, broken and soiled cabinets with 20 year old lining in them, etc... \r
At the time we moved in, we were in a rush to find a place and had to do it site unseen. There aren't even interior photos provided. The appliances are from the 70's...seriously, mustard yellow Hot Point refrigerator and metal stove with temperature knobs that are so scratched up, you can't read what they say. \r
I have never experienced this kind of treatment anywhere I have ever lived and have always gotten at least 80% of my deposits back in the past. Never in my wildest dreams did I expect to be charge such an astronomical amount of money. I had heard rumors that they screw you out of your deposit, so I was prepared for that. Nothing could have prepared me for the list of bogus charges they sent to us. \r
I do not recommend ever renting from these people. And I find it deplorable that they treat their tenants like common criminals once they move out. \r
We were stellar tenants in perfect standing. We never once paid our rent late, we never had any negative feedback from our annual inspections, the last of which occurred two weeks prior to our move. If you see their name attached to any rental listings you might be interested in RUN.\r
Very disappointed.
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