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Editorial review from Citysearch - Review by citysearch c | Unique Tailor

Unique Tailor

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Editorial review from Citysearch 10/9/2013

Very disappointed and will not be back. I emailed a photo of a dress I needed taken in and was told ball park $12-$14 without looking at it so I was expecting it to be more once they saw it. So I go in and try it on, they are going to take in sides, arm and shoulders and she told me $20 which was fine, then she realized there was a pocket so said that would be $8 more to move the pocket - fine again. I get my ticket showing I would owe $30 which I thought was fair. Sharon calls me the day before I am to pick it up to say the shoulders were pinned and did they need taking up because they weren't on the ticket? I said yes, sides, sleeves, shoulders - not sure why they weren't on the ticket but they weren't. I go to pick it up the next day and it's $48. yes, $48. She did drop it to $45 but had I known I was going to go from $14 to $48 I would never have had the dress altered. I paid more for the alterations than the dress. incredibly disappointed, did not get an explanation, barely got eye contact and acknowledgement and I am not normally a complainer - I don't know that I have ever done this but this required some complaints so other people don't get surprised like I did. more
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