I was involved in a accident and I looked up reviews for places to take my honda odyssey for repair since I had never needed the services before. I saw all the reviews for Bruces and was scared to commit but since the location was more convenient than any of the others I decided to go in for an estimate and make my decision based on that. I was treated with nothing but respect and I felt like I was appreciated as a customer. I actually had to go back and look at these reviews to make sure it was the right company with the bad reviews. Anyway I went ahead and scheduled my car to be fixed and everything was as expected no issues and I was pleasantly surprised at the condition of my van after the repair which was over $3000 in repairs. It looked brand new again. I was never told they would not work with me because of insurance, in fact they dealt with the insurance company more than I did. I dont know what kind of experience the other people had but I can say they must be the kind of person who cannot be satisfied. I did expect some issues but i had none. I will use Bruces if I ever need any body work in the future. Dont be scared off by the reviews,I am so glad I decided to check it out myself.
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