Matt Ward is running an illegal operation as the head of the Waterford Mr. Rooter. He is a total scam artist who will take a fat deposit, lie about getting permits, but he will bill you for them. I won a lawsuit against this franchise and his scam artist secretary Karen keeps giving me the run around and pretending not to know who anyone is or what a judgement is. They ignore corporate and owe lots of people money. Never call them, never let them set foot on your property, because if they do they will litter their fast food containers on your lawn.
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