We were in need of a recliner to match the Living Room Suit we had purchased at another store. The other Store did not care one way or the other whether we got what we needed that day. At first we thought we would get the same treatment from Hudson when we spoke to the salesperson on the 22nd of December. We were told we probably could not get the recliner until the next week or 2 depending on shipment of goods since they did not have backup stock on hand. We asked if we could have the floor model and was told that they did not ever sale the floor model no exceptions. But when I asked to speak with the manager, he said the same thing. we can not sales you the floor model. Well I said, that is not true, it is not that you can't - you just want... He thought about it for a few minutes then the salesperson can back and said we could have whichever one we wanted. That made our day...And We are so appreciative to Hudson Furniture for doing this... We wish they could have delivered but that was okay also... we had our own truck and could transport the recliner ourselves. The only other things is that they do not cover the chair when you transport yourself... unless you buy an expensive plan to cover the lost or damage of any kind. Which is a bad things also. But over all we are satisfied with our purchase.
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