I selected B&B as my home HVAC service provider after many years of excellent service to my Church. For example today, BB and followed up with me to reschedule an appt. that I had to cancel. They were able to send someone out to do my system check up immediately. The Technician David Cartwright was prompt and arrive on-time. After inspecting my unit, he explained his findings in layman terms that I could understand. He patiently answered all of my questions and check to make sure I understand what he was going to replace and repair. David reminded me to adjust my thermostat back to the temperature prior to his arrival. He also wrote on my receipt a reminder to replace my filter and provide the size. David completed is work from start to finish in about an hour. Great job
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